Appointment & reminder management for psychologists
WhatsApp Appointment Software for Psychologists: Cut No-Shows Automatically
Wably is an appointment management software on WhatsApp, with built-in artificial intelligence, for psychologists and psychotherapists: it answers for you, gives information on your areas, the initial consultation and the format (in person or online), books sessions, reschedules them and sends reminders, with the discretion and tone of your practice, at any time.
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Good evening, I'd like to start working on anxiety. Do you also do online sessions?
Good evening, yes. We work with anxiety and panic attacks, both in person and by video call. We start with an initial consultation of about 50 minutes. Shall I suggest a time?
Yes, thanks, I'd prefer online and late in the evening.
Of course. I have availability Wednesday at 7:00 PM or Friday at 8:00 PM, by video call. Which do you prefer?
Wednesday at 7 is perfect.
Confirmed. I'll send you a reminder the day before the session. See you Wednesday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Free up your time, automate your calendar and cut no-shows with WhatsApp
When you're listening to a client you can't stop for the phone, and rightly so: that time is theirs. But the message from someone reaching out for the first time is left waiting, and often someone looking for help in a difficult moment, if they don't get a quick reply, contacts another practice.
Wably is the appointment software that works like a virtual secretary and replies at any time, quickly and professionally: it frees up your evenings and turns requests into booked sessions directly in your Google Calendar, reducing the gaps in your calendar and lost appointments.
All in one assistant
What Wably does for your psychology practice
Answers about areas, the initial consultation and format
Like a secretary, it explains what you do, how the initial consultation works and whether sessions are in person or online: the same answers you would give, given by our AI assistant.
Books sessions and organizes the calendar
It offers only genuinely free slots, confirms the booking and handles reschedules and cancellations in the conversation, in person or by video call.
Automatic reminders that cut no-shows
It reminds the patient about the session with an automatic reminder the day before and, if you want, a second one on the day itself: fewer no-shows and last-minute cancellations.
Keeps contacts in order
When a new person books, it records the contact by itself: you never lose a name and the address book stays clean.
Automatic review requests
If you wish, after the session it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It works on the number you already have and in the same WhatsApp Business app: clients write where they always do and Wably answers at any hour.
Quick activation
How our AI software for appointments and reminders works
Set up your practice
In under 10 minutes you import your availability by connecting Google Calendar and Google Contacts, setting up services, fees and breaks in an easy, guided way.
Connect WhatsApp
You use the WhatsApp Business number you already have: clients keep writing where they always have.
Choose the tone
Formal or friendly: the assistant replies in the right style for someone reaching out at a delicate moment.
Let Wably work
It answers, offers slots, confirms sessions, handles reschedules and sends reminders and reviews, 24/7.
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Why Wably
Much more than a chatbot: a real WhatsApp appointment software with AI
Traditional booking software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when someone asks about areas, format or whether psychotherapy is tax-deductible.
Generic chatbots
They chat, but they don't know your calendar and don't understand a psychology practice: no initial consultation, reviews or in-person vs online distinction.
Wably
Like a real secretary, it answers and schedules appointments automatically in your Google Calendar, via WhatsApp, thanks to AI (Artificial Intelligence). It cuts no-shows thanks to smart reminders that can ask for a confirmation, growing your monthly revenue.
Confidentiality and security
Why you can trust the Wably software
Diagnoses, session notes and clinical content stay out of Wably's reach: professional confidentiality is untouchable. Wably does not process health data: it only handles your appointments and notes the reason for the visit in your Google Calendar, not in its own archives. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AIs. We use dedicated, enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
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Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Bookings for other people too (children, parents, family)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
- A first session takes longer than the ones that follow You set two different lengths, the first session and the ones that follow, with the names you use: the assistant asks which one is needed only when the message doesn't make it clear, then offers the right times for that length.
- Automatic follow-up Offers a new appointment to anyone who hasn't booked in a long time.
WhatsApp messages are billed separately by Meta. Check the cost on the pricing page.
FAQ
Frequently Asked Questions
What is Wably and what does it do for a psychology practice?
It's a management software that, with the help of artificial intelligence, answers whoever writes to you on WhatsApp about areas, the first session, session formats and your practice information. It manages appointments (bookings, reschedules and cancellations) and reminders, 24/7.
Is Wably a chatbot for psychologists?
Technically yes, but it doesn't work with preset menus. It's an AI assistant that understands the natural language of your clients and acts on your calendar: it books, reschedules, cancels, sends reminders and requests reviews automatically. See the differences between a WhatsApp chatbot for psychologists and an AI assistant.
Does Wably answer clients or only send reminders?
It answers. Unlike traditional management software that only sends notifications, Wably has a conversation: it explains your areas, how the initial consultation works, answers frequently asked questions and, in the same chat, offers slots and confirms the session booking.
Does Wably automatically request reviews from your clients on WhatsApp?
Yes. After the session Wably sends the review request on its own, by email or on WhatsApp, with the link you choose and at the time you set. It asks each client only once, so it doesn't bother them.
Can I use the WhatsApp Business number I already use at the practice?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the client to download, no change to your communications or practice materials.
Does Wably handle both in-person and online sessions?
Yes. You can set the formats you offer, in person and by video call, with different durations for the initial consultation and for later sessions: Wably offers slots consistent with your rules and confirms the booking in the format the client chooses.
What do I need to use the Wably management software?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the client address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your areas, formats, hours and answers to the most common questions.
Does Wably help reduce cancellations and no-shows?
Yes. It sends an automatic reminder the day before the session, in the way you choose: a simple alert or a confirmation request with the Confirm and Reschedule buttons, so the client frees up the slot in time if they can't come. You can add a second reminder on the day itself, a few hours ahead.
Does Wably process clients' sensitive data? Is it compatible with professional confidentiality?
Wably only handles your appointments: no medical records, no diagnoses, no clinical advice. It notes the reason for the visit in your Google Calendar and keeps it only for the length of the conversation, 12 hours at most. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center). What is said in session stays out of the system.
Does Wably replace the psychologist or psychotherapist?
No. Wably does not replace the professional and does not provide therapy or clinical assessments. It only handles the admin side: answering service information, booking sessions, managing reschedules, sending reminders and review requests.
The offer
Bring your psychology practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers with discretion, books and reminds your clients of their sessions, on your current WhatsApp Business number, day and night.
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