Automatic appointments & reminders with AI
WhatsApp Appointment Software for Pet Grooming: Cut No-Shows Automatically
Wably answers for you on WhatsApp: it gives information on services, sizes and prices, books appointments, reschedules them and sends reminders to owners, in your salon's tone of voice, at any time.
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Good morning, I have a golden retriever — do you do a bath and full groom? How long does it take?
Good morning! Yes, for a golden we do a bath, blow-dry and full groom. For a large, long-haired breed it takes about an hour and a half. Shall I suggest a day?
Yes, on Saturday if possible.
I have availability Saturday at 9:30 AM or Monday at 3:00 PM. Which do you prefer?
Saturday at 9:30 is perfect.
Confirmed. I'll send you a reminder the day before. See you Saturday — we'll be waiting for your big pup!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Fewer no-shows and more bookings: automate your calendar on WhatsApp
Whoever writes wants to know whether you do a certain breed, how much a bath with a trim costs and when you have an opening, maybe with a photo of their four-legged friend. But while you're working you can't reply, and a message left waiting often ends up at another salon.
Wably is the appointment software that works like a virtual secretary and replies at any hour of the day, quickly and professionally: it frees up your evenings and turns requests into booked appointments directly in your Google Calendar, reducing the gaps in your calendar and lost appointments.
All in one assistant
What Wably does for your pet grooming salon
Answers about services, sizes and prices
Like a secretary, it explains which services you offer, the differences by size and coat type and how much they cost: the same answers you would give, given by our AI assistant.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Automatic reminders against no-shows
It reminds the client about the appointment with an automatic reminder the day before and, if you want, a second one on the day itself: so you avoid no-shows and last-minute drop-offs.
Keeps contacts in order
At a new client's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Automatic review requests
After the service it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It works on the number you already have and in the same WhatsApp Business app: owners write where they always do and Wably answers at any hour.
Quick activation
How our AI software for appointments and reminders works
Set up your salon
In under 10 minutes you connect Google Calendar and Google Contacts to import your availability and set up services, fees and breaks in an easy, guided way.
Connect WhatsApp
You keep the WhatsApp Business number you already use: owners keep writing where they always have.
Choose the tone
Formal or friendly: the assistant replies in line with your salon's style.
Let Wably work
It answers owners, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, 24/7.
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Why Wably
Not just a chatbot: a WhatsApp appointment software with AI
Traditional booking systems
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when an owner asks about services, prices by size or times.
Generic chatbots
They chat, but they don't know your calendar and don't understand a grooming salon: no different durations, reviews or real hours.
Wably
Like a real secretary, it answers and schedules appointments automatically in your Google Calendar, via WhatsApp, thanks to AI (Artificial Intelligence). It reduces no-shows thanks to smart reminders that can ask for a confirmation, growing your monthly revenue.
Privacy and security
Why you can trust the Wably software
Your client address book stays yours: Wably only needs the data to set the appointments. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each salon and you can disconnect and delete whenever you want.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AIs. We use dedicated, enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
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Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Bookings for other people too (children, parents, family)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
- Small dogs and large dogs, different times You set two different lengths, for example small size and large size, with the names you use: the assistant asks which one is needed only when the message doesn't make it clear, then offers the right times for that length.
- Automatic follow-up Offers a new appointment to anyone who skips the next trim.
WhatsApp messages are billed separately by Meta. Check the cost on the pricing page.
FAQ
Frequently Asked Questions
What is Wably and what does it do for a pet grooming business?
It's a management software that, with the help of artificial intelligence, answers clients on WhatsApp about services, sizes, prices and your business information. It manages appointments (bookings, recurring services, reschedules and cancellations) and reminders, 24/7.
Is Wably a chatbot for pet grooming?
Technically yes, but it doesn't work with preset menus. It's an AI assistant that understands the natural language of pet owners and acts on your calendar: it books, reschedules, cancels, sends reminders and requests reviews automatically. See the differences between a WhatsApp chatbot for pet grooming and an AI assistant.
Does Wably answer owners or only send reminders?
It answers. Unlike traditional management software that only sends notifications, Wably has a conversation: it explains your services, the differences by size and coat and the prices, answers frequently asked questions and, in the same chat, offers slots and confirms the appointment.
Does Wably automatically request reviews from pet owners on WhatsApp?
Yes. After the service Wably sends the review request on its own, by email or on WhatsApp, with the link you choose and at the time you set. It asks each owner only once, so it doesn't bother them.
Can I use the WhatsApp Business number I already use at the salon?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the owner to download, no change to your communications or salon materials.
Does it handle different times by size and recurring grooms?
Yes. You can set different times and prices based on size, coat type and service, with breaks and minimum notice: Wably offers slots respecting these rules and also handles the recurring grooms that repeat every few weeks.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the owners' address book. Plus the salon's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your services, prices by size, times, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the appointment, in the way you choose: a simple alert or a confirmation request with the Confirm and Reschedule buttons, so the owner frees up the slot in time if they can't come. You can add a second reminder on the day itself, a few hours ahead.
Does Wably process clients' data?
No. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each salon and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the groomer?
No. Wably does not replace the professional and never touches the animals. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
The offer
Bring your pet grooming salon's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds owners of their appointments, on your current WhatsApp Business number, day and night.
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