Automatic appointments & reminders with AI
WhatsApp Appointment Software for Pet Grooming: Cut No-Shows Automatically
While your hands are on a dog on the table you can't stop to reply to messages. Wably answers for you on WhatsApp: it gives information on services, sizes and prices, books appointments, reschedules them and sends reminders to owners, in your salon's tone of voice, at any time.
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Good morning, I have a golden retriever — do you do a bath and full groom? How long does it take?
Good morning! Yes, for a golden we do a bath, blow-dry and full groom. For a large, long-haired breed it takes about an hour and a half. Shall I suggest a day?
Yes, on Saturday if possible.
I have availability Saturday at 9:30 AM or Monday at 3:00 PM. Which do you prefer?
Saturday at 9:30 is perfect.
Confirmed. I'll send you a reminder the day before. See you Saturday — we'll be waiting for your big pup!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Fewer no-shows and more bookings: automate your calendar on WhatsApp
Whoever writes wants to know whether you do a certain breed, how much a bath with a trim costs and when you have an opening, maybe with a photo of their four-legged friend. But while you're working you can't reply, and a message left waiting often ends up at another salon.
Wably is the appointment software that replies at any hour of the day, quickly and professionally: it frees up your evenings and turns requests into booked appointments directly in your Google Calendar, reducing the gaps in your calendar and lost appointments.
The difference
It answers owners like your secretary, not just a booking tool
A capable secretary doesn't just mark the calendar: she knows how to answer when an owner asks “do you do hand-stripping for my schnauzer?”, “do you groom cats too?”, “how much for a large dog?”. Wably does exactly this on WhatsApp, at any hour, and in the same conversation it sets the appointment. An online calendar takes the booking but knows nothing about your salon; a generic chatbot at most trades a couple of words without looking at your calendar. Wably brings the two together, like a real virtual secretary.
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All in one assistant
What Wably does for your pet grooming salon
Answers about services, sizes and prices
It explains which services you offer, the differences by size and coat type and how much they cost: the same answers you would give, given by our AI assistant.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Automatic reminders against no-shows
It reminds the client about the appointment the day before with an automatic reminder: so you avoid no-shows and last-minute drop-offs.
Keeps contacts in order
At a new client's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Automatic review requests
After the service it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: owners write where they always do and Wably answers at any hour.
Privacy and security
Why you can trust the Wably software
Your client address book stays yours: Wably only needs the data to set the appointments. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each salon and you can disconnect and delete whenever you want.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AIs. We use dedicated, enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
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Why Wably
Not just a chatbot: a WhatsApp appointment software with AI
Traditional booking systems
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when an owner asks about services, prices by size or times.
Generic chatbots
They chat, but they don't know your calendar and don't understand a grooming salon: no different times by size, recurring grooms or real hours.
Wably
Thanks to AI (Artificial Intelligence), it answers and schedules appointments automatically in your Google Calendar, via WhatsApp. It halves no-shows thanks to smart reminders that ask for an active confirmation, growing your monthly revenue.
Quick activation
How our AI software for appointments and reminders works
Set up your salon
In under 10 minutes you connect Google Calendar and Google Contacts to import your availability and set up services, fees and breaks in an easy, guided way.
Connect WhatsApp
You keep the WhatsApp Business number you already use: owners keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your salon's style.
Let Wably work
It answers owners, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, 24/7.
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Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
Wably plans don't include the cost of messages: WhatsApp charges them directly to your account, they don't go through us. Work out your estimate below.
WhatsApp service message cost calculator 2026 rates
Estimate what Meta charges you each month for the WhatsApp service messages tied to your bookings and reminders.
With 4 bookings and 6 reminders per day: about 484 messages per month.
Indicative estimate. Calculation: 4 messages per booking and 1 message per reminder × 22 working days per month × Meta’s rate of about €0.0035 per message (utility category, United States — rate converted to euro). Every message is billed and the amount is charged directly by Meta to your account. Prices are shown in euro. The last row is a comparison, not a line on your bill: it is the total you would pay every month if the replies were written by Meta’s native AI agent, that is message delivery plus processing, which Meta bills per token (about 4-5 cents per answered message). With the Wably assistant the processing is included in the subscription and that amount is never charged to you. It applies only to the conversation messages of the bookings, not to the reminders.
FAQ
Frequently Asked Questions
What is Wably and what does it do for a pet grooming business?
It's a management software that, with the help of artificial intelligence, answers clients on WhatsApp about services, sizes, prices and your business information. It manages appointments (bookings, recurring services, reschedules and cancellations) and reminders, 24/7.
Is Wably a chatbot for pet grooming?
Technically yes, but it doesn't work with preset menus. It's an AI assistant that understands the natural language of pet owners and acts on your calendar: it books, reschedules, cancels, sends reminders and requests reviews automatically. See the differences between a WhatsApp chatbot for pet grooming and an AI assistant.
Does Wably answer owners or only send reminders?
It answers. Unlike traditional management software that only sends notifications, Wably has a conversation: it explains your services, the differences by size and coat and the prices, answers frequently asked questions and, in the same chat, offers slots and confirms the appointment.
Does Wably automatically request reviews from pet owners on WhatsApp?
Yes. Wably automatically sends a review request on WhatsApp after the appointment, choosing the most appropriate moment and using natural, non-repetitive messages. That way you get more online reviews without having to ask for them manually.
Can I use the WhatsApp Business number I already use at the salon?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the owner to download, no change to your communications or salon materials.
Does it handle different times by size and recurring grooms?
Yes. You can set different times and prices based on size, coat type and service, with breaks and minimum notice: Wably offers slots respecting these rules and also handles the recurring grooms that repeat every few weeks.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the client address book. Plus the salon's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your services, prices by size, times, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the appointment, in the way you choose: a simple alert or a confirmation request with the Confirm and Reschedule buttons, so the owner frees up the slot in time if they can't come.
Does Wably process clients' data?
No. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each salon and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the groomer?
No. Wably does not replace the professional and never touches the animals. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your pet grooming salon's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds owners of their appointments, on your current WhatsApp Business number, day and night.
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