Appointment & reminder management for osteopaths
WhatsApp Appointment Software for Osteopaths: Cut No-Shows Automatically
During a treatment your hands are busy and you can't stop for the phone. Wably is an appointment management software on WhatsApp, with built-in artificial intelligence, for osteopaths: it answers for you, gives information on areas, treatments and fees, books visits, reschedules them and sends reminders, in your practice's tone of voice and at any time.
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Good evening, do you treat neck pain? And how long is the first visit?
Good evening! Yes, we do. The first visit lasts about an hour, between case history and treatment. Shall I suggest a time?
Yes, I'd prefer late morning.
I have availability Wednesday at 11:30 AM or Friday at 12:00 PM. Which do you prefer?
Wednesday at 11:30 is fine.
Confirmed. I'll send you a reminder the day before. See you Wednesday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Free up your time, automate your calendar and cut no-shows with WhatsApp
Every message that arrives while you're treating a patient is left waiting. And at the end of the day you find yourself catching up on chats, calling back whoever wanted an appointment and working out who still has to confirm, often taking time away from your personal life too.
Wably is the appointment software that replies around the clock, quickly and professionally: it frees up your evenings and turns requests into booked sessions directly in your Google Calendar, reducing the gaps in your calendar and lost appointments.
The difference
It doesn't just book: it answers patients like your secretary
A capable secretary doesn't just set appointments: she knows how to answer when a patient asks “do you treat newborns?”, “do you do osteopathy in pregnancy?” or “is the visit tax-deductible?”. Wably does exactly this on WhatsApp, at any hour, and in the same conversation it books the visit. An online calendar books but doesn't know your practice; a generic chatbot may chat but never touches your calendar. Wably does both: it's the management software for osteopaths that answers like a real virtual secretary.
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All in one virtual assistant
What Wably does for your osteopathy practice
Answers about areas, treatments and fees
It explains to patients what you do, who osteopathy is suited for and how much the first visit and follow-ups cost.
Books and organizes the calendar
It offers only genuinely free slots, confirms the booking and handles reschedules and cancellations in the conversation.
Automatic reminders that cut no-shows
It reminds the patient about the session the day before with an automatic reminder: fewer last-minute no-shows and cancellations.
Keeps contacts in order
When a new patient books, it creates the contact by itself: you never lose a name and the address book stays clean.
Automatic review requests
After the visit it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
As a WhatsApp assistant, it uses the WhatsApp Business number you already have: patients write where they always do and get an answer at any hour.
Privacy and security
Why you can trust the Wably software
Case histories, assessments and treatment plans stay yours: Wably doesn't need them to work. Wably does not collect health data: it handles only neutral service categories, staying outside the scope of Article 9 of the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AIs. We use dedicated, enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
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Why Wably
Much more than a chatbot: a real WhatsApp appointment software with AI
Conventional booking software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a patient asks about areas, fees or information.
Generic chatbots
They answer a few questions, but they don't know your calendar: no different durations, treatment cycles or real practice hours.
Wably
Thanks to AI (Artificial Intelligence), it answers and schedules appointments automatically in your Google Calendar, via WhatsApp. It reduces no-shows thanks to smart reminders that ask for an active confirmation, growing your monthly revenue.
Quick activation
How our AI software for appointments and reminders works
Set up your practice
In under 10 minutes you import your availability by connecting Google Calendar and Google Contacts, then set services, fees and breaks in a simple, guided way.
Connect WhatsApp
You use the WhatsApp Business number you already have: patients keep writing where they always do.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your practice's style.
Let Wably work
With conversation automation on WhatsApp, it answers, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, at any hour.
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Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
Wably plans don't include the cost of messages: WhatsApp charges them directly to your account, they don't go through us. Work out your estimate below.
WhatsApp service message cost calculator 2026 rates
Estimate what Meta charges you each month for the WhatsApp service messages tied to your bookings and reminders.
With 4 bookings and 6 reminders per day: about 484 messages per month.
Indicative estimate. Calculation: 4 messages per booking and 1 message per reminder × 22 working days per month × Meta’s rate of about €0.0035 per message (utility category, United States — rate converted to euro). Every message is billed and the amount is charged directly by Meta to your account. Prices are shown in euro. The last row is a comparison, not a line on your bill: it is the total you would pay every month if the replies were written by Meta’s native AI agent, that is message delivery plus processing, which Meta bills per token (about 4-5 cents per answered message). With the Wably assistant the processing is included in the subscription and that amount is never charged to you. It applies only to the conversation messages of the bookings, not to the reminders.
FAQ
Frequently Asked Questions
What is Wably and what does it do for an osteopathy practice?
It's a management software that, with the help of artificial intelligence, answers patients on WhatsApp about areas, treatments, fees and your practice information. It manages appointments (bookings, reschedules and cancellations) and reminders, 24/7.
Is Wably a chatbot for osteopaths?
Technically yes, but it doesn't work with preset menus. It's an AI assistant that understands the natural language of your patients and acts on your calendar: it books, reschedules, cancels, sends reminders and requests reviews automatically. See the differences between a WhatsApp chatbot for osteopaths and an AI assistant.
Does Wably answer patients or only send reminders?
It answers. Unlike traditional management software that only sends notifications, Wably has a conversation: it explains your areas, communicates fees, answers frequently asked questions and, in the same chat, offers slots and confirms the visit.
Does Wably automatically request reviews from your patients on WhatsApp?
Yes. Wably automatically sends a review request on WhatsApp after the appointment, choosing the most appropriate moment and using natural, non-repetitive messages. That way you get more online reviews without having to ask for them manually.
Can I use the practice's WhatsApp Business number?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the patient to download, no change to your communications or practice materials.
What do I need to use the Wably management software?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the patient address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
Does it handle longer first visits and follow-up sessions?
Yes. You can set different durations for the first visit and for follow-ups, with breaks and minimum notice: Wably offers slots respecting these rules and also handles recurring treatment cycles.
Does Wably help reduce missed visits?
Yes. It sends an automatic reminder the day before the visit, in the way you choose: a simple alert or a confirmation request with the Confirm and Reschedule buttons, so the patient frees up the slot in time if they can't come.
Can I keep managing visits by hand too?
Of course. You can create, move or cancel visits directly in your Google Calendar: Wably stays in sync and keeps answering patients with up-to-date information. The calendar remains the single source of truth.
Does Wably process patients' health data?
No. Wably does not collect health data: it handles only neutral service categories, staying outside the scope of Article 9 of the GDPR. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the osteopath?
No. Wably does not replace the professional and does not give clinical advice. It only handles the admin side: answering information, booking, managing reschedules, sending reminders and review requests.
Bring your osteopathy practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your patients and their conversations, on your current WhatsApp Business number, day and night.
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