Daily summary by email: what the AI assistant did and what tomorrow looks like¶
Handing your front desk to an AI assistant only works on one condition: that you always know what happened. Not in samples, not by digging through the chat, not by opening the calendar at eleven at night wondering whether something has changed.
Wably's daily summary is the email that closes the day. It arrives every evening at 7pm, in your practice's time zone, and it tells you in thirty seconds everything the AI assistant handled on your behalf while you were with clients.
What the daily summary contains¶
1. The changes from the last 24 hours¶
The first box, the one that catches your eye, gathers everything that changed in your calendar at a client's request:
- Appointments that were cancelled, with a red label.
- Appointments that were moved, showing the previous time and the new one.
- A highlight of the slots that opened up for tomorrow, so you know straight away where you have room.
This is the part that keeps you in control: no change goes unnoticed, even one that came in while you were working.
2. The new bookings taken by the AI assistant¶
The count of bookings gained in the last 24 hours, taken independently by the assistant while you were at work. It is the number that, month after month, tells you what the subscription is returning.
3. Tomorrow's schedule¶
The table with every appointment for the following day: time, contact name, phone number and the service booked. If you have no appointments tomorrow, the email tells you so clearly.
There is also an indication of the day's window, that is, from what time to what time you are busy, useful for seeing at a glance whether it is worth adding something.
You only get the email when it is genuinely useful¶
This is the design decision that makes the summary useful instead of noisy.
Wably does not send you the email if the AI assistant has done nothing in the last 24 hours. If there have been no new bookings and no changes, nothing arrives in the evening, because you already know tomorrow's schedule: it is in your calendar and it has not changed.
The email only goes out when there is something that deserves your attention. The result is that, when you see it arrive, you already know it is worth opening. It is the opposite of the notifications you stop reading after a week.
Why 7 in the evening¶
Because it is the time when most practices have finished with clients and have not yet switched off. Getting tomorrow's schedule at that hour leaves you the room to:
- call back whoever cancelled and offer them an alternative,
- fill a gap by offering the slot to someone who was waiting,
- prepare the material for a first appointment,
- notice that tomorrow is lighter than you expected and put it to use.
If the same information reached you at 8 the next morning, most of the possible actions would already be out of time.
How to turn it on¶
The toggle is on the Home of the dashboard, under automations. One tap and the email starts arriving, one tap and it stops. Every email also carries, at the bottom, a reminder of where to turn it off.
The email goes to your account address and is written in the language configured for your practice, among Italian, Spanish, English and French.
The daily summary is included in the Standard plan. The details are on the plans and pricing page.
Daily summary and cancellation alerts: when to use them together¶
They are two complementary tools and it is worth keeping both switched on:
- The cancellation alert and free slots is immediate and exists so you can act: it arrives the moment the appointment falls through, while you can still recover it.
- The daily summary is a digest and exists so you know: it arrives in the evening and gives you the full picture, including the things that did not call for urgent action.
One makes you react, the other makes you understand. Together they mean you never have to wonder what the assistant is up to.
Frequently asked questions about the daily summary¶
What time exactly does the email arrive?¶
At 7pm, calculated in the time zone set for your practice. If you work in Spain on Spanish time, it arrives at 7pm Spanish time.
Why did I not get the summary yesterday evening?¶
Because in the previous 24 hours the AI assistant recorded no new bookings and no changes. That is the intended behaviour: the email only goes out when there is something new to tell you.
Does the summary contain sensitive patient data?¶
It contains the contact's name, phone number, time and the service booked. No clinical information, no diagnoses, no session notes. The details of how data is handled are on the security, privacy and GDPR page.
Can I have it sent to more than one email address?¶
The summary is sent to the address of your practice's active account.
If I turn the summary off, do I lose any information?¶
No. All bookings stay in your Google Calendar and contacts stay in your address book. The summary is a digest, not an archive.