Speech therapists on WhatsApp: the AI secretary that answers patients and parents, books sessions and reduces no-shows

The difference

It answers patients and parents like your secretary, not just a booking tool

A real secretary doesn't just set appointments: she knows how to answer when a parent asks “do you treat stuttering?”, “do you assess learning disorders?”, “do I need a pediatrician's referral?”. Wably does exactly this on WhatsApp, at any moment, and in the same conversation it books the session. An online calendar books but knows nothing about your practice; a generic chatbot may answer but never touches your calendar. Wably does both, like a real virtual secretary.

• Your areas and treatments: language, articulation, stuttering, voice, swallowing, learning.
• How the first speech assessment works and what to bring to the first session.
• The frequently asked questions: referral, length of the course, courses of sessions, invoice for tax purposes.
• The practical info: where the practice is, parking, payment methods.
• And, in the same chat, it offers the free slots and confirms the booking.

Pinpoint scheduling

It handles courses and recurring sessions precisely, and you're still free to do it by hand

In a speech therapy practice every course has a different rhythm: some come once a week for months, others alternate assessments and check-ups. While an ordinary calendar shows fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free. It knows your rules and always respects them.

• The right duration for each session, whether a one-hour assessment or a 45-minute treatment: each appointment takes the time it needs.
• Room to breathe between one patient and the next: the pause to tidy up and take notes, never back-to-back sessions.
• Your real hours, even split ones: morning and afternoon, with after-school times always the most requested.
• Recurring courses of sessions: weekly appointments planned without re-entering them by hand each time.
• No last-minute rush: the assistant always leaves your minimum notice.

Contacts and reputation

It keeps the address book in order and grows your reviews

A good secretary recognizes who comes back and never loses a contact. Wably recognizes who's writing and, at a new patient's first booking, it creates the contact by itself: no more names jotted down in a hurry between one session and the next.

It never deletes anything from your Google address book: it can read and add, never remove. And, if you enable it, with one switch it adds new patients to your Google Contacts as well.

Privacy and security

Built for those who care for people's health

Assessments, session notes and clinical content stay yours: Wably doesn't need them to work. Wably does not collect health data: it handles only neutral service categories and the calendar, staying outside the scope of Article 9 of the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.

• No clinical data processed: only bookings and service information.
• Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
• Data encrypted at rest.
• On your WhatsApp Business number, with no app for the patient to download.