AI virtual secretary for postural therapy practices
Postural therapy: the AI secretary on WhatsApp that answers patients and manages session bookings, 24/7
While you're running an assessment or a re-education session you can't break off for the phone. Wably answers for you on WhatsApp: it explains how the postural assessment works, gives information on conditions and fees, books sessions, reschedules them and sends reminders, in your practice's tone of voice, at any time.
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Good morning, I often get back pain and have poor posture. Do you do a postural assessment?
Good morning! Yes. We start with a full postural assessment, with case history and observation, about an hour, then we set up a re-education program. Shall I suggest a time?
Yes please, I'd prefer mornings.
I have availability Monday at 10:00 AM or Wednesday at 11:30 AM. Which do you prefer?
Monday at 10 is perfect.
Confirmed. I'll send you a reminder the day before the session. See you Monday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Someone living with postural pain wants to understand and book, but you're in session
Back pain that keeps coming back, rounded shoulders, posture that worsens with hours at the computer: whoever writes wants to know how the assessment works and when they can start. But during a session you can't answer, and a request left pending often ends up at another practice.
Meanwhile the sessions to set and the programs to reorganize pile up, and in the evening you catch up on them with effort, taking time away from your personal life too. Wably is here to free you from this part: it answers patients and manages the sessions for you, neatly and professionally.
The difference
It answers patients like your secretary, not just a booking tool
A capable secretary doesn't just mark the calendar: she knows how to answer when a patient asks “how does the postural assessment work?”, “do you treat scoliosis?”, “how many sessions does it take?”. Wably does exactly this on WhatsApp, at any hour, and in the same conversation it sets the appointment. An online calendar marks the booking but doesn't know your practice; a generic chatbot at most answers aimlessly without seeing your calendar. Wably brings the two together, like a genuine virtual secretary.
- The postural conditions you treat: back pain, neck pain, scoliotic posture, position-related pain.
- How the postural assessment works, between case history, observation and tests, including instrumental ones.
- What the postural re-education program involves and how often the sessions repeat.
- The frequently asked questions: fees, length of the program, exercises to do at home.
- And, in the same conversation, it points out the free slots and confirms the booking.
All in one assistant
What Wably does for your postural therapy practice
Answers about the assessment, the program and fees
It explains how the postural assessment works, what the re-education involves and how much the program costs: the same answers you would give, given by it.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Reduces missed sessions
It reminds the patient of the appointment the day before, in the way you decide: fewer absences and a re-education program that isn't interrupted.
Keeps contacts in order
At a new person's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the session it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: patients write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles assessments and re-education programs precisely, and you're still free to do it by hand
In postural therapy the initial assessment takes longer, while re-education sessions are shorter and repeat along a program of weeks. Instead of a calendar with fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, respecting every one of your rules.
- The right duration for each appointment: a longer postural assessment, shorter re-education sessions.
- The gap between one patient and the next to take notes and prepare the next session, never back-to-back appointments.
- Your real hours, even split ones between morning and afternoon, break included.
- The recurring sessions of the program, scheduled without an endless chain of messages.
- No last-second appointments: the assistant always keeps the minimum notice you set.
Fewer no-shows
Automatic reminders to reduce missed sessions
A missed session interrupts the program and leaves an empty slot that's hard to fill at the last minute. Wably prevents it: it reminds them of the appointment the day before, on WhatsApp. You decide how the reminder works.
Notification only
A message that reminds the patient of the session. Simple and discreet, when you just want to give a reminder.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the patient and, if they can't come, the slot is freed up in time.
You set the mode you prefer and change it whenever you want. A slot freed up in advance is a slot you can reassign: this way automatic reminders recover much of the missed sessions and protect your schedule.
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Contacts and reputation
It keeps the address book in order and grows your reviews
A capable secretary recognizes who comes back and never loses a contact. Wably recognizes who's writing and, at a new person's first booking, it saves the contact by itself: no more names jotted down in a hurry between one session and the next.
It never deletes anything from your Google address book: it only reads and adds. And, if you wish, with one switch it records new patients in your Google Contacts as well.
Privacy and security
Built for those who care for people's health
Assessment charts, postural exams and the patient's clinical picture stay yours: Wably doesn't need them to work. Wably does not collect health data: it handles only neutral service categories and the calendar, staying outside the scope of Article 9 of the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- No clinical data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the patient to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a patient asks about the postural assessment, the program or fees.
Generic chatbots
They chat, but they don't know your calendar and don't understand a postural program: no initial assessment, recurring sessions or real hours.
Wably
It talks like a secretary and books in your real calendar, in the same exchange of messages, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your practice
In under 10 minutes you write the conditions you treat, fees, hours, the duration of the assessment and sessions, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: patients keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your practice's style.
Let Wably work
It answers patients, offers slots, confirms sessions, handles reschedules and sends reminders and reviews, 24/7.
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Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers patients about the conditions you treat
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the session
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for postural therapy?
It's an AI assistant that, on WhatsApp, answers patients about the postural assessment, the re-education program and fees and manages appointments (bookings, recurring sessions, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer patients or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains how the postural assessment works, the re-education program and fees, answers frequently asked questions and, in the same chat, offers slots and confirms the booking.
Can I use the WhatsApp Business number I already use at the practice?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the patient to download, no change to your communications or practice materials.
Does it handle the initial assessment and the recurring sessions of the program?
Yes. You can set a longer duration for the postural assessment and shorter durations for re-education sessions, with breaks and minimum notice: Wably offers slots respecting these rules and also handles the recurring sessions of the program.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the patient address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, the conditions you treat, fees, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the session, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the patient frees up the slot in time if they can't come.
Does Wably process patients' health data?
No. Wably does not collect health data: it handles only neutral service categories, staying outside the scope of Article 9 of the GDPR. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the professional?
No. Wably does not replace the professional and does not make clinical or assessment decisions. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your postural therapy practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your patients of their sessions, on your current WhatsApp Business number, day and night.
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