AI virtual secretary for podiatry practices
Podiatrists: the AI secretary on WhatsApp that answers patients and manages visit and treatment bookings, 24/7
While you're treating a patient you can't stop to answer the phone or rearrange the schedule. Wably answers for you on WhatsApp: it gives information on treatments, orthotics and fees, books visits, reschedules them and reminds patients of appointments, in your practice's tone of voice, at any time.
30-day free trial · cancel anytime
Good morning, I have an ingrown toenail that really hurts. Can you see me soon?
Good morning! Yes, we treat ingrown toenails. The first podiatry appointment lasts about 45 minutes and we assess the best treatment right away. Shall I suggest a time?
Yes please, as soon as possible.
I have availability today at 4:00 PM or tomorrow at 9:30 AM. Which do you prefer?
Today at 4 is perfect.
Confirmed. I'll send you a reminder a few hours before. See you this afternoon!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Someone with foot pain wants an answer right away, but you're mid-treatment
An ingrown toenail, heel pain or a bothersome callus pushes the patient to write and hope for a quick appointment. But while you're treating someone else you can't answer, and a request left hanging often ends up at another practice.
Meanwhile the chats pile up and by the end of the day you catch up on them with effort, taking time away from your personal life too. Wably is here to free you from this part: it answers patients and manages the visits for you, quickly, neatly and professionally.
The difference
It answers patients like your secretary, not just a booking tool
A capable secretary doesn't just set appointments: she knows how to answer when a patient asks “do you treat ingrown toenails?”, “do you make custom orthotics?”, “do you handle diabetic foot care?”. Wably does exactly this on WhatsApp, at any hour, and within the same conversation it books the visit. An online calendar records the appointment but knows nothing about your practice; a generic chatbot at most exchanges a few words without touching the schedule. Wably does both, like a real virtual secretary.
- Your treatments: ingrown toenails, calluses and corns, plantar warts, diabetic foot care.
- The custom orthotics: how the casting works and when the devices are ready to collect.
- How the first podiatry visit differs from maintenance treatments.
- The frequently asked questions: invoice for tax purposes, duration, what to bring.
- And, without leaving the conversation, it offers the free slots and closes the booking.
All in one assistant
What Wably does for your podiatry practice
Answers about treatments, orthotics and fees
It explains what you treat, how the podiatry visit and custom orthotics work and how much they cost: the same answers you would give, given by it.
Books and manages the calendar
It offers only genuinely free slots, confirms the booking and handles reschedules and cancellations right in the conversation.
Reduces no-shows with reminders
It reminds the patient of the appointment, in the way you choose: fewer no-shows and a schedule that stays full.
Keeps contacts in order
When a new patient books, it records the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the visit it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: patients write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles visits and recurring treatments precisely, and you're still free to do it by hand
In a podiatry practice the first visit takes longer than a maintenance treatment, and many patients return at regular intervals, from callus care to diabetic foot follow-ups. While an ordinary calendar shows fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, always respecting your rules.
- The right duration for each service: a longer first visit, shorter maintenance treatments.
- The time between one patient and the next to sanitize and prep your instruments, never back-to-back visits.
- Your real hours, even split ones between morning and afternoon, break included.
- Recurring treatments and diabetic foot follow-ups, planned without endless message threads.
- No out-of-time requests: your minimum notice is always respected.
Fewer no-shows
Automatic reminders to reduce no-shows
Every patient who doesn't show up is an empty slot and a loss for the practice. Wably prevents it: it reminds them of the appointment the day before, on WhatsApp. You choose how the reminder should work.
Notification only
A note that reminds the patient of the visit. Low-key and unobtrusive, when a simple nudge is all you need.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the patient and, if they can't come, the slot is freed up in advance.
You choose the mode you prefer and change it whenever you like. A slot freed up in time is a slot you can reassign: this way automatic reminders recover much of the lost appointments and protect the practice's revenue.
30-day free trial · cancel anytime
Contacts and reputation
It keeps the address book in order and grows your reviews
An attentive secretary knows who the patients are and never lets a contact slip. Wably recognizes who's writing and, at a new patient's first booking, it saves the contact by itself: no more numbers scribbled on a scrap of paper between one visit and the next.
It never removes anything from your Google address book: it can only read and add, never delete. And, if you enable it, with a simple switch it saves new patients to your Google Contacts as well.
Privacy and security
Built for those who care for people's health
Records, assessments and diabetic foot charts stay yours: Wably doesn't need them to work. Wably does not collect health data: it handles only neutral service categories and the calendar, staying outside the scope of Article 9 of the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- No clinical data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the patient to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a patient asks about treatments, orthotics or fees.
Generic chatbots
They chat, but they don't know your calendar and don't understand a podiatry practice: no different durations, recurring treatments or real hours.
Wably
It talks like a secretary and books the appointment in your real calendar, in the same message, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your practice
In under 10 minutes you write treatments, fees, hours, the duration of visits and services, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: patients keep reaching you where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your practice's style.
Let Wably work
It answers patients, offers slots, confirms visits, handles reschedules and sends reminders and reviews, 24/7.
30-day free trial · cancel anytime
Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers patients about your treatments
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the visit
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for podiatrists?
It's an AI assistant that, on WhatsApp, answers patients about treatments, orthotics and fees and manages appointments (bookings, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer patients or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains your treatments, communicates fees, answers frequently asked questions and, in the same chat, offers slots and confirms the visit booking.
Can I use the WhatsApp Business number I already use at the practice?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the patient to download, no change to your communications or practice materials.
Does it handle first visits and recurring maintenance treatments?
Yes. You can set different durations for the first visit and for maintenance treatments, with breaks and minimum notice: Wably offers slots respecting these rules and also handles recurring follow-ups, for example for diabetic foot care.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the patient address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your treatments, fees, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the visit, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the patient frees up the slot in time if they can't come.
Does Wably process patients' health data?
No. Wably does not collect health data: it handles only neutral service categories, staying outside the scope of Article 9 of the GDPR. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the podiatrist?
No. Wably does not replace the professional and does not make clinical decisions. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your podiatry practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your patients of their visits, on your current WhatsApp Business number, day and night.
Start the free trial30-day free trial · cancel anytime