AI virtual secretary for pet grooming salons
The AI secretary on WhatsApp for pet grooming that answers owners and manages appointment bookings, 24/7
While your hands are on a dog on the table you can't stop to reply to messages. Wably answers for you on WhatsApp: it gives information on services, sizes and prices, books appointments, reschedules them and sends reminders to owners, in your salon's tone of voice, at any time.
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Good morning, I have a golden retriever — do you do a bath and full groom? How long does it take?
Good morning! Yes, for a golden we do a bath, blow-dry and full groom. For a large, long-haired breed it takes about an hour and a half. Shall I suggest a day?
Yes, on Saturday if possible.
I have availability Saturday at 9:30 AM or Monday at 3:00 PM. Which do you prefer?
Saturday at 9:30 is perfect.
Confirmed. I'll send you a reminder the day before. See you Saturday — we'll be waiting for your big pup!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Owners write at all hours, but your hands are on the dog
Whoever writes wants to know whether you do a certain breed, how much a bath with a trim costs and when you have an opening, maybe with a photo of their four-legged friend. But while you're working you can't reply, and a message left waiting often ends up at another salon.
Meanwhile the appointments to set and reschedule pile up and by the end of the day you catch up on them with effort, taking time away from your personal life too. Wably is here to lift this weight off you: it answers owners and manages the appointments for you, neatly and warmly.
The difference
It answers owners like your secretary, not just a booking tool
A capable secretary doesn't just mark the calendar: she knows how to answer when an owner asks “do you do hand-stripping for my schnauzer?”, “do you groom cats too?”, “how much for a large dog?”. Wably does exactly this on WhatsApp, at any hour, and in the same conversation it sets the appointment. An online calendar takes the booking but knows nothing about your salon; a generic chatbot at most trades a couple of words without looking at your calendar. Wably brings the two together, like a real virtual secretary.
- Your services: bath and blow-dry, clipping, scissor cut, hand-stripping and trimming.
- The hygiene and care: nail trim, ear and eye cleaning, removing mats and dead hair.
- The differences by size and coat, from a small short-haired dog to a large fluffy one, cats included.
- The prices and times, so the owner knows right away what to expect.
- And, in the same conversation, it offers the free slots and completes the booking.
All in one assistant
What Wably does for your pet grooming salon
Answers about services, sizes and prices
It explains which services you offer, the differences by size and coat type and how much they cost: the same answers you would give, given by it.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Reduces missed appointments
It reminds the owner of the appointment the day before, in the way you decide: fewer gaps in the schedule and a table that stays booked.
Keeps contacts in order
At a new client's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the service it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: owners write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles different times and recurring grooms perfectly, and you're still free to do it by hand
In a pet grooming salon each appointment lasts according to size, coat type and service, and many four-legged friends come back at regular intervals to stay tidy. Instead of a calendar with fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, respecting every one of your rules.
- The right time for each dog or cat, from a quick bath to a full groom for a large breed.
- The gap between one animal and the next to clean and sanitize the table, never back-to-back appointments.
- Your real hours, even split ones between morning and afternoon, break included.
- The recurring grooms every few weeks, scheduled without an endless chain of messages.
- No last-second bookings: the minimum notice you set is always respected.
Fewer no-shows
Automatic reminders to reduce missed appointments
A missed appointment is an empty table and a loss for the salon, hard to fill at the last minute. Wably prevents it: it reminds the owner of the appointment the day before, on WhatsApp. You set how the reminder works.
Notification only
A note that reminds the owner of the appointment. Low-key and essential, when you just want to give a reminder.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the owner and, if they can't make it, the slot is freed up in time.
You set the mode you want and change it when you need to. A slot freed up in time is a slot that can be reassigned: this way automatic reminders recover much of the lost appointments and keep the schedule full.
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Contacts and reputation
It keeps the address book in order and grows your reviews
An attentive secretary recognizes the clients and their animals and never lets a contact slip. Wably recognizes who's writing and, at a new client's first booking, it records the contact by itself: no more numbers scribbled in a hurry between one dog and the next.
It never removes anything from your Google address book: it only reads and adds. And, if you wish, with one switch it saves new clients to your Google Contacts as well.
Privacy and security
Built for those who care for animals and their owners
Your client address book stays yours: Wably only needs the data to set the appointments. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each salon and you can disconnect and delete whenever you want.
- No sensitive data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the owner to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when an owner asks about services, prices by size or times.
Generic chatbots
They chat, but they don't know your calendar and don't understand a grooming salon: no different times by size, recurring grooms or real hours.
Wably
It talks like a secretary and books in your real calendar, in the same conversation, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your salon
In under 10 minutes you write services, prices by size, times, hours, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: owners keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your salon's style.
Let Wably work
It answers owners, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, 24/7.
30-day free trial · cancel anytime
Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers owners about your services
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the service
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for pet grooming?
It's an AI assistant that, on WhatsApp, answers clients about services, sizes and prices and manages appointments (bookings, recurring grooms, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer owners or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains your services, the differences by size and coat and the prices, answers frequently asked questions and, in the same chat, offers slots and confirms the booking.
Can I use the WhatsApp Business number I already use at the salon?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the owner to download, no change to your communications or salon materials.
Does it handle different times by size and recurring grooms?
Yes. You can set different times and prices based on size, coat type and service, with breaks and minimum notice: Wably offers slots respecting these rules and also handles the recurring grooms that repeat every few weeks.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the client address book. Plus the salon's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your services, prices by size, times, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the appointment, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the owner frees up the slot in time if they can't come.
Does Wably process clients' data?
No. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each salon and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the groomer?
No. Wably does not replace the professional and never touches the animals. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your pet grooming salon's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds owners of their appointments, on your current WhatsApp Business number, day and night.
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