AI virtual secretary for nutrition practices
Nutritionists: the AI secretary on WhatsApp that answers patients and manages visit and check-up bookings, 24/7
While you're with a patient in the office you can't reply to messages or rearrange check-ups. Wably answers for you on WhatsApp: it explains how the plan works, gives information on the first visit and your fees, books in person or online, reschedules appointments and reminds patients of check-ups, in your practice's tone of voice, at any time.
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Good morning, I'd like to start a nutrition plan to lose weight. Do you also do online visits?
Good morning! Yes, we run personalized plans, in person and online. The first visit includes case history and body composition measurements and lasts about an hour. Shall I suggest a time?
Yes please, I'd prefer late afternoon.
I have availability Tuesday at 6:00 PM or Thursday at 5:30 PM. Which do you prefer?
Tuesday at 6 is perfect.
Confirmed. I'll send you a reminder the day before the visit. See you Tuesday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Between one visit and the next there's no time for the front desk
Every message that arrives while you're with a patient is an answer postponed, and whoever writes to start a plan wants to know right away how it works and how much the first visit costs. If the answer is slow, they often turn to another practice.
Meanwhile the check-ups to book pile up and by the end of the day you find yourself catching up on the chats, taking time away from your personal life too. Wably is here to free you from this part: it answers patients and manages the visits for you, quickly, neatly and professionally.
The difference
It answers patients like your secretary, not just a booking tool
A capable secretary doesn't just set appointments: she knows how to answer when a patient asks “how does the plan work?”, “do you handle food intolerances?”, “is the visit tax-deductible?”. Wably does precisely this on WhatsApp, at any hour, and within the same conversation it books the visit. An online calendar marks the appointment but doesn't know your practice; a generic chatbot at most chats without touching the schedule. Wably brings the two together, like a real virtual secretary.
- Your plans and areas: weight loss, sports nutrition, food intolerances, medical conditions, pregnancy.
- How the first nutrition visit works, between case history and measurements, and the follow-up check-ups.
- The format: visits in person or online, according to your rules.
- The frequently asked questions: deductible invoice, length of the plan, what to bring.
- And, still in the same conversation, it offers the free slots and completes the booking.
All in one assistant
What Wably does for your nutrition practice
Answers about plans, the first visit and fees
It explains how the plan works, what the first visit includes and how much the visit and check-ups cost: the same answers you would give, given by it.
Books and manages the calendar
It offers only genuinely free slots, confirms the booking and handles reschedules and cancellations in the conversation, in person or online.
Reduces missed check-ups
It reminds the patient of the appointment the day before, in the way you choose: fewer absences and a plan that isn't interrupted.
Keeps contacts in order
When a new patient books, it records the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the visit it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: patients write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles first visits and recurring check-ups precisely, and you're still free to do it by hand
In a nutrition practice the first visit takes longer than check-ups, and every plan involves review appointments weeks apart. While an ordinary calendar shows fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, always respecting your rules.
- The right duration for each appointment: a longer first visit, shorter check-ups.
- The time between one patient and the next to update the chart and prepare, never back-to-back visits.
- Your real hours, even split ones, and the distinction between in-person and online appointments.
- Recurring periodic check-ups, planned without endless message threads.
- No out-of-time requests: the assistant always respects the minimum notice you set.
Fewer no-shows
Automatic reminders to reduce missed check-ups
A missed check-up interrupts the plan and leaves an empty slot that's hard to fill at the last minute. Wably prevents it: it reminds them of the appointment the day before, on WhatsApp. You decide how the reminder should work.
Notification only
A message that reminds the patient of the visit. Simple and discreet, when you just want to give a reminder.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the patient and, if they can't come, the slot is freed up in time.
You set the mode you prefer and change it whenever you want. A slot freed up in advance is a slot you can reassign: this way automatic reminders recover much of the missed check-ups and keep the plan on track.
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Contacts and reputation
It keeps the address book in order and grows your reviews
A good secretary recognizes who comes back and never loses a contact. Wably recognizes who's writing and, at a new patient's first booking, it records the contact by itself: no more numbers jotted down in a hurry between one visit and the next.
It never deletes anything from your Google address book: it can read and add, never remove. And, if you enable it, with one switch it adds new patients to your Google Contacts as well.
Privacy and security
Built for those who care for people's health
Charts, measurements and nutrition plans stay yours: Wably doesn't need them to work. Wably does not collect health data: it handles only neutral service categories and the calendar, staying outside the scope of Article 9 of the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- No clinical data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the patient to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a patient asks how the plan works, your fees or whether the visit is tax-deductible.
Generic chatbots
They chat, but they don't know your calendar and don't understand a nutrition practice: no first visit, periodic check-ups or in-person vs online distinction.
Wably
It talks like a secretary and books the appointment in your real calendar, in the same message, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your practice
In under 10 minutes you write your plans, fees, hours, the duration of the first visit and check-ups, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: patients keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your practice's style.
Let Wably work
It answers patients, offers slots, confirms visits, handles reschedules and sends reminders and reviews, 24/7.
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Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers patients about your plans
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the visit
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for nutritionists?
It's an AI assistant that, on WhatsApp, answers patients about plans, the first visit and fees and manages appointments (bookings, check-ups, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer patients or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains how the plan works, communicates fees, answers frequently asked questions and, in the same chat, offers slots and confirms the visit booking.
Can I use the WhatsApp Business number I already use at the practice?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the patient to download, no change to your communications or practice materials.
Does Wably handle both in-person and online visits?
Yes. You can set the formats you offer, in person and online, with different durations for the first visit and for check-ups: Wably offers slots consistent with your rules and confirms the booking in the format the patient chooses.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the patient address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your plans, fees, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the visit, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the patient frees up the slot in time if they can't come.
Does Wably process patients' health data?
No. Wably does not collect health data: it handles only neutral service categories, staying outside the scope of Article 9 of the GDPR. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the nutritionist?
No. Wably does not replace the professional and does not give clinical or dietary advice. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your nutrition practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your patients of their visits, on your current WhatsApp Business number, day and night.
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