AI virtual secretary for naturopathy practices
Naturopaths on WhatsApp: the AI secretary that answers people, books consultations and reduces no-shows
While you're guiding someone through a consultation you can't break off to reply to messages. Wably answers for you on WhatsApp: it explains how the first consultation works, gives information on programs and fees, books in person or online, reschedules appointments and sends reminders, in your practice's tone of voice, at any time.
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Good evening, I'd like to start a wellness journey for fatigue and stress. How does the first consultation work?
Good evening! The first naturopathic consultation is a conversation to get to know you and review your habits and lifestyle together, about an hour. From there we build a personalized program. Shall I suggest a time?
Yes, I'd prefer online if possible.
Of course, we work online too. I have availability Thursday at 5:00 PM or Saturday at 10:30 AM. Which do you prefer?
Thursday at 5 is perfect.
Confirmed. I'll send you a reminder the day before the consultation. See you Thursday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Someone looking for a wellness journey wants answers, but you're in a consultation
Fatigue, stress, disturbed sleep, a wish to find balance again: whoever writes to you wants to understand how your approach works and when they can start. But while you're in a consultation you can't answer, and a request left hanging often turns to another practice.
And meanwhile the first inquiries, the reschedules and the confirmations add up, and you sort them out in the evening, stealing time from your life outside the practice. Wably takes this part on: it welcomes whoever writes on WhatsApp, books the consultations and keeps the calendar in order, with the same care you put into your work.
The difference
It answers people like your secretary, not just a booking tool
An attentive secretary doesn't just set up meetings: when someone asks “do you work with Bach flowers?”, “do you cover natural nutrition?” or “are consultations available online?”, she knows the right answer. Wably does the same on WhatsApp, at any hour, and in the same conversation it books the consultation. An online calendar marks the time but doesn't know your method; a generic chatbot answers at random and can't see your calendar. Wably brings the two together, like a virtual secretary who really knows your practice.
- Your areas and methods: Bach flowers, herbal medicine, natural nutrition, foot reflexology, aromatherapy.
- How the first naturopathic consultation works and how the wellness journey continues.
- The format: consultations in person or online, according to your rules.
- The frequently asked questions: length of the journey, costs, what to bring to the first meeting.
- And, in the same conversation, it offers the free slots and confirms the booking.
All in one assistant
What Wably does for your naturopathy practice
Answers about consultations, programs and fees
It explains how the first consultation works, what the wellness journey involves and how much it costs: the same answers you would give, given by it.
Books in person and online
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations in the conversation, in person or online.
Reduces missed sessions
It reminds the person of the appointment the day before, in the way you decide: fewer absences and a journey that isn't interrupted.
Keeps contacts in order
At a new person's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the meeting it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: people write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles first consultations and follow-up meetings precisely, and you're still free to do it by hand
In a naturopathy practice the first consultation is a conversation that takes more time, while follow-up meetings are shorter and accompany the person along the journey. Instead of a calendar with fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, respecting every one of your rules.
- The right duration for each meeting: a longer first consultation, shorter follow-ups.
- The gap between one person and the next to take notes and prepare the next meeting.
- Your real hours, even split ones, and the distinction between in-person and online appointments.
- The recurring meetings of the journey, scheduled without an endless chain of messages.
- No last-minute bookings: the assistant always respects the minimum notice you chose.
Fewer no-shows
Automatic reminders to reduce missed meetings
A missed meeting interrupts the journey and leaves an empty slot that's hard to reassign at the last minute. Wably prevents it: it reminds them of the appointment the day before, on WhatsApp. You decide how the reminder should work.
Notification only
A message that reminds the person of the meeting. Simple and discreet, when you just want to give a reminder.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the person and, if they can't come, the slot is freed up in time.
You set the mode you prefer and change it whenever you want. A slot freed up in advance is a slot you can reassign: this way automatic reminders recover much of the missed meetings and keep the journey on track.
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Contacts and reputation
It keeps the address book in order and grows your reviews
A capable secretary recognizes who comes back and never loses a contact. Wably recognizes who's writing and, at a new person's first booking, it saves the contact by itself: no more names jotted down in a hurry between one meeting and the next.
It never deletes anything from your Google address book: it can read and add, never remove. And, if you wish, with one switch it records new people in your Google Contacts as well.
Confidentiality and security
Built for those who support people's wellbeing
What comes up during a consultation stays between you and the person: Wably doesn't need it to work. Wably does not process sensitive data or the content of consultations: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each practice and you can disconnect and delete whenever you want.
- No sensitive data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the person to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when someone asks about your methods, the first consultation or fees.
Generic chatbots
They chat, but they don't know your calendar and don't understand a naturopathy practice: no first consultation, journey meetings or in-person vs online distinction.
Wably
It talks like a secretary and books in your real calendar, in the same conversation, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your practice
In under 10 minutes you write methods, programs, fees, hours, the duration of the first consultation and follow-ups, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: people keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your practice's style.
Let Wably work
It answers people, offers slots, confirms consultations, handles reschedules and sends reminders and reviews, 24/7.
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Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers people about your methods
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the meeting
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for naturopaths?
It's an AI assistant that, on WhatsApp, answers people about methods, the first consultation and fees and manages appointments (bookings, journey meetings, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer people or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains your methods, how the first consultation works, answers frequently asked questions and, in the same chat, offers slots and confirms the booking.
Can I use the WhatsApp Business number I already use at the practice?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the person to download, no change to your communications or practice materials.
Does Wably handle both in-person and online consultations?
Yes. You can set the formats you offer, in person and online, with different durations for the first consultation and for follow-ups: Wably offers slots consistent with your rules and confirms the booking in the format the person chooses.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the address book. Plus the practice's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your methods, programs, fees, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the meeting, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the person frees up the slot in time if they can't come.
Does Wably process people's data?
No. Wably does not process sensitive data or the content of consultations: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each practice and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the naturopath?
No. Wably does not replace the professional and does not give wellbeing advice. It only handles the admin side: answering service information, booking consultations, managing reschedules, sending reminders and review requests.
Bring your naturopathy practice's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds the people you guide of their appointments, on your current WhatsApp Business number, day and night.
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