AI virtual secretary for beauty salons
Bookings on WhatsApp for your beauty salon: the AI assistant that answers clients and sets appointments, 24/7
While you're with a client in the treatment room you can't stop to reply to messages. Wably answers for you on WhatsApp: it gives information on treatments, durations and price lists, books appointments, reschedules them and sends reminders, in your salon's tone of voice, at any time.
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Good morning, I'd like to book a facial and a leg wax. Do you have any openings this week?
Good morning! Of course. A facial and a leg wax together take about an hour and fifteen. Shall I suggest a time?
Yes, afternoons are better.
I have availability Thursday at 3:30 PM or Friday at 5:00 PM. Which do you prefer?
Thursday at 3:30 is perfect.
Confirmed. I'll send you a reminder the day before. See you Thursday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Between one client and the next there's no time for the front desk
A client who writes wants to know right away whether you do a certain treatment, how long it lasts and how much it costs, and would like a slot soon. But with your hands busy in the treatment room you can't answer, and a message left there often becomes a lost client.
Meanwhile the times to set and reschedule pile up and you only catch up on them after the salon closes, taking time away from your evening too. This is exactly the part Wably takes off your hands: it talks with clients on WhatsApp, gathers the bookings and keeps the schedule in order, with the care of your salon.
The difference
It answers clients like your secretary, not just a booking tool
A good secretary doesn't just fill the calendar: when a client asks “do you do pressotherapy?”, “how long do nail extensions take?” or “how much is the 10-session package?”, she knows what to say. Wably does the same on WhatsApp, at any hour, and in the same exchange of messages it sets the appointment. An online calendar records the time but knows nothing about your treatments; any chatbot answers at random and never touches your calendar. Wably brings the two together, like a virtual secretary in the flesh.
- Your face and body treatments: facials, anti-cellulite, pressotherapy, aesthetic massages.
- Hair removal: waxing, laser and IPL, with durations and areas.
- Nails: manicure, pedicure, gel polish and nail extensions.
- The packages and price lists, so the client knows right away what to expect.
- And, in the same message, it offers the free slots and completes the booking.
All in one assistant
What Wably does for your beauty salon
Answers about treatments, durations and price lists
It explains which treatments you offer, how long they last and how much they cost, packages included: the same answers you would give, given by it.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Reduces missed appointments
It reminds the client of the appointment the day before, in the way you decide: fewer absences and a room that stays booked.
Keeps contacts in order
At a new client's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Sends review requests
After the treatment it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It uses the WhatsApp Business number you already have: clients write where they always do and Wably answers at any hour.
Pinpoint scheduling
It handles different durations and packages precisely, and you're still free to do it by hand
In a beauty salon each treatment has its own timing, from a quick manicure to a body course, and many services repeat at a regular cadence, from the monthly wax to the pressotherapy package. Instead of a calendar with fixed slots that drift from reality, Wably checks your real calendar with every request and offers only slots that are truly free, respecting every one of your rules.
- The right duration for each treatment, from a few minutes to a good hour: each appointment takes the time it needs.
- The gap between one client and the next to tidy and sanitize the room, never back-to-back appointments.
- Your real hours, even split ones between morning and afternoon, break included.
- Packages and recurring appointments, scheduled without an endless chain of messages.
- No last-second bookings: your minimum notice is always respected.
Fewer no-shows
Automatic reminders to reduce missed appointments
Every client who doesn't show up is an empty slot and a loss for the salon. Wably prevents it: it reminds them of the appointment the day before, on WhatsApp. You decide how the reminder works.
Notification only
A message that reminds the client of the appointment. Simple and discreet, when you just want to give a reminder.
Confirmation request
A message with the Confirm · Reschedule buttons: one tap for the client and, if they can't come, the slot is freed up in time.
You set the mode you prefer and change it whenever you want. A slot freed up in advance is a slot you can reassign: this way automatic reminders recover much of the lost appointments and protect your revenue.
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Contacts and reputation
It keeps the address book in order and grows your reviews
A capable secretary recognizes who comes back and never loses a contact. Wably recognizes who's writing and, at a new client's first booking, it saves the contact by itself: no more names jotted down in a hurry between one appointment and the next.
It never deletes anything from your Google address book: it only reads and adds. And, if you enable it, with one switch it records new clients in your Google Contacts as well.
Privacy and security
Built for those who care for people's beauty
Your clients' records and preferences stay yours: Wably doesn't need them to work. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each salon and you can disconnect and delete whenever you want.
- No sensitive data processed: only bookings and service information.
- Infrastructure on Oracle Cloud, in Europe, in the Frankfurt data center.
- Data encrypted at rest.
- On your WhatsApp Business number, with no app for the client to download.
Why Wably
It's not management software. It's not a chatbot. It's a secretary.
Management software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a client asks about treatments, durations or price lists.
Generic chatbots
They chat, but they don't know your calendar and don't understand a beauty salon: no different durations, packages or real hours.
Wably
It talks like a secretary and books in your real calendar, in the same message, on your WhatsApp Business number. Both things together.
Quick activation
How it works
Set up your salon
In under 10 minutes you write treatments, durations, price lists, hours, breaks and booking rules. All guided, no technicalities.
Connect WhatsApp
You keep the WhatsApp Business number you already use: clients keep writing where they always have.
Choose the tone
Professional, welcoming or direct: the assistant replies in line with your salon's style.
Let Wably work
It answers clients, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, 24/7.
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Plans
Two simple plans, with a 30-day free trial
Starter
€24.90 / month
- AI assistant on WhatsApp, on your current number
- Answers clients about your treatments
- Bookings with Google Calendar sync
- AI management per individual contact
- Multilingual
- Email support
Standard ★
€49.90 / month
- Everything in Starter
- Also answers about services, prices, FAQs and general info
- Automatic reminders (notification or confirmation)
- Choice of tone: formal or friendly
- Automatic review request after the treatment
FAQ
Frequently Asked Questions
What is Wably's AI virtual secretary for beauty salons?
It's an AI assistant that, on WhatsApp, answers clients about treatments, durations and price lists and manages appointments (bookings, packages, reschedules, reminders) in place of the front desk, 24/7.
Does Wably answer clients or only send reminders?
It answers. Unlike management software that only sends notifications, Wably has a conversation: it explains your treatments, durations and price lists, answers frequently asked questions and, in the same chat, offers slots and confirms the booking.
Can I use the WhatsApp Business number I already use at the salon?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the client to download, no change to your communications or salon materials.
Does it handle different durations and packages of sessions?
Yes. You can set different durations for each treatment, with breaks and minimum notice: Wably offers slots respecting these rules and also handles packages and recurring appointments, like the monthly wax or a course of pressotherapy.
What do I need to use Wably?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the client address book. Plus the salon's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your treatments, durations, price lists, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the appointment, in the way you choose: a simple notification or a confirmation request with the Confirm and Reschedule buttons, so the client frees up the slot in time if they can't come.
Does Wably process clients' data?
No. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each salon and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the beautician?
No. Wably does not replace the professional. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
Bring your beauty salon's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your clients of their appointments, on your current WhatsApp Business number, day and night.
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