Connect Google Calendar¶

Google Calendar is the diary Wably writes appointments to and checks your availability on. It's the connection that lets the assistant offer clients only times that are genuinely free, instead of simply collecting requests you then have to sort out by hand.

You connect it once, from the Google Calendar card on the Integrations screen.

How to connect the calendar¶

1. Open the Integrations screen (from the dedicated step of the Guided activation).
2. Tap the connect button in the Google Calendar card.
3. The Google window opens: select the account you use for your diary and authorise access.
4. When done, the card shows the status Connected: the calendar is active.

You can check the connection status at any time from the Integrations card on the Home.

How the assistant works on your diary¶

Once the calendar is connected, your workflow changes in four concrete ways.

• Every booking taken by the assistant appears in your calendar, with the same details you'd see if you had written it yourself.
• When an appointment is moved or cancelled in chat, the calendar updates itself. You don't have to copy anything over.
• If you move or delete an event by hand in Google Calendar, Wably notices and stays in sync: it always gives clients up-to-date information, not yesterday's.
• The assistant offers clients only times that are genuinely free, cross-checking the events already in your diary with the business hours you've set.

This two-way sync is why the calendar shouldn't be kept to one side: it's the source of truth for you and for the assistant alike. The mechanism is described in detail in Google Calendar sync for appointments.

Choosing the booking calendar¶

Many professionals have several calendars in the same Google account, for example a personal one, one for the practice and one shared with colleagues. That's why, once the connection is complete, the Google Calendar card on the Integrations screen holds the Calendar selector, where you choose which calendar Wably should work on.

• The selected calendar is the one the assistant reads availability from and writes booked appointments to.
• If you have a single calendar in your account, it's used automatically and you don't need to set anything.
• You can change the chosen calendar at any time, with no need to redo the connection. Appointments that aren't in the new calendar show as cancelled in Wably and don't get reminders. They become active again if you switch back to the previous calendar.

Google Calendar for your practice: creating a dedicated calendar¶

If you currently use one calendar for both work and personal life, create a new calendar just for your practice. You only do it once, on a computer: Google only lets you create calendars from a browser, not from the phone app. Once it's created, you can see and use it in the app too.

1. On your computer, open Google Calendar.
2. On the left, next to Other calendars, click Add other calendars (the + symbol), then Create new calendar.
3. Enter a name, for example "Practice", and a description if you like.
4. Click Create calendar.
5. In Wably, open the Integrations screen and, in the Google Calendar card, choose the new calendar in the Calendar field.

If the calendar you've used so far already holds work appointments, move them to the new one before step 5: open the event, edit it and choose the practice calendar. That way the assistant finds your practice's whole diary straight away.

If you change your mind¶

You can disconnect Google Calendar at any time from the same card, with the Disconnect button. From that moment the assistant no longer reads availability and no longer books appointments, but the events already in your diary stay where they are: disconnecting removes Wably's access, it doesn't delete anything from your Google account.

If you reconnect the service later on, simply repeat the process described above.