Wably is officially live! Your AI secretary on WhatsApp is ready¶
We made it! After months of design, development, testing, improvements and many hours of work, today we are truly happy to announce that Wably is officially available to everyone!
What only a few months ago was a project, an idea and a promise has now become a real tool, ready to help professionals and businesses manage their work better.
And the greatest satisfaction? Seeing the first people use Wably every day and discover how simple it can be to hand over WhatsApp conversations and appointments to an AI assistant.
From an idea to an AI assistant that really works¶
It all started with a very simple question: why should a professional keep interrupting their work to reply to WhatsApp messages, organise appointments and give clients information?
Physiotherapists, osteopaths, nutritionists, personal trainers, beauticians and many other professionals receive requests every day: questions about services and prices, appointments to book, move or cancel.
Messages that arrive while you are working, during a session or outside opening hours.
That is where the idea for Wably came from: an AI secretary on WhatsApp that handles these tasks in a natural, accurate and independent way, giving professionals more time for people and for their own work.
We did not want to build yet another chatbot with canned replies and menus to click through. We wanted something different: an assistant that understands what clients write and handles a conversation naturally, just as a person would.
Our first experiences have been very rewarding¶
The testing phase and the first weeks of use have confirmed something important: Wably can really make a difference to a professional's day.
One of the most frequent surprises is how natural the conversations feel. Clients can write as they normally would, ask about services, find out prices and request an appointment without having to learn a complicated system.
But it is above all in managing the diary that we are receiving very positive feedback.
Appointments are checked directly against the real availability in Google Calendar. Wably does not suggest random times and does not commit to anything without checking availability first. Bookings, changes and cancellations are handled accurately, and the diary stays in sync.
The punctuality of the automatic reminders and the ability to reply to clients without constantly needing the professional to step in are also among the things most appreciated by those who have started using the service.
And then there is a benefit that shows up very quickly: time saved. Fewer interruptions while you work, fewer messages to answer yourself and less time spent organising your diary.
That is exactly the result we were aiming for.
What can Wably do for your business?¶
Wably is an AI assistant designed for professionals and businesses that work by appointment. Here are some of the tasks it can handle.
Replying to clients on WhatsApp
It answers questions about your services, prices, opening hours, address and other information about your business. It understands natural language and handles conversations without the usual menus of traditional chatbots.
Booking appointments automatically
It checks the availability in your Google Calendar and lets clients book directly through WhatsApp, even when you are busy with another client.
Handling changes and cancellations
Clients can ask to move or cancel an appointment directly in the chat. Wably handles the request and updates the diary.
Sending automatic reminders
You no longer need to remind clients of their appointments by hand. Wably can send appointment reminders on WhatsApp to help reduce no-shows and forgotten appointments.
Keeping in touch with clients
You can set up automatic follow-up messages after an appointment, to keep the relationship with your clients alive and encourage them to come back.
All of this through WhatsApp, the app your clients already use every day.
You do not have to change the way you work¶
During development we paid particular attention to simplicity. We do not want Wably to become yet another management system to learn, another diary to update or another app to keep checking.
Your diary stays in Google Calendar. Wably connects to your WhatsApp Business account and works with your number, without forcing you to change it: your number and chats also stay in the WhatsApp Business app, and your clients do not have to install any new app. You keep working as you always have, while Wably takes care of the conversations and tasks that would normally need you.
To get started you need three tools that many practices already use: Google Calendar, Google Contacts and the WhatsApp Business app. You will find all the details in the guide to the prerequisites for using Wably.
Setup is guided, and you can personalise the information about your business, your services, prices and working hours.
The goal is simple: to bring an AI assistant into your daily work without making it more complicated.
You are always in charge: the AI assistant works under your control¶
Handing your clients over to artificial intelligence can raise a few doubts. That is normal, and it is why with Wably you always have the final say.
- You decide who it talks to. You can enable or disable the assistant contact by contact: with clients you prefer to look after personally, Wably stays out of it.
- You can reply yourself at any time. When you write in a chat, the assistant pauses on that conversation and lets you take over. You will find the details in the guide on how to reply to clients manually.
- If it does not know, it says so. When a piece of information is missing, the assistant does not make it up: it tells the client that you will read the message yourself.
- It is always transparent. It introduces itself as an AI assistant and, if a client asks to speak to you, it offers to pause the automatic replies.
- Your data stays protected. It is stored in Europe and encrypted, and conversations are not used to train public AI models.
The project is live. And this is only the beginning!¶
The official launch is an important milestone for us, but above all a new starting point.
We have worked hard to build a platform that is reliable, accurate and easy to use. Now we want to keep improving it together with the people who choose every day to hand part of their work over to it.
We will listen to feedback, introduce new features and keep developing Wably with one clear goal: making the day-to-day running of professional businesses simpler.
Because we believe professionals should be able to spend their time on what they do best, not on constantly answering the phone.
Want to try your new AI secretary on WhatsApp?¶
Wably is available from today, and you can start using it straight away with your WhatsApp Business number.
If you are a physiotherapist, an osteopath, a nutritionist, a personal trainer, a beautician or any professional who works by appointment, Wably can help you handle client requests, organise bookings and win back valuable time every day.
You do not need to be good with technology: setup is guided and the first 30 days are free.
Your business carries on as always. Replying to messages and managing appointments can now be left to Wably.
Discover all of Wably's features and get started today:
Wably. More time for your work, less time on WhatsApp.