Why patients don't come back to their nutritionist
The first visit went well. You took the patient's history and measurements, explained the eating plan and answered their questions. The patient leaves motivated and says goodbye with a "let's speak about the check-up".
Then you never hear from them again.
No cancellation, no message asking to move the appointment. The check-up simply never gets booked. You notice weeks later, when you look at your calendar and wonder whether you should write to them.
If you're a nutritionist, you know this situation well. Some patients stop after the first visit, others put off the check-up for weeks, others disappear without a word. In this guide we look at why it happens and how to get them to come back without having to chase them.
