WhatsApp Business API cost control: how Wably protects you
When you hand your front desk over to an automated assistant, one question comes before all the others: what if somebody takes advantage of it, who pays?
It's a fair question, and the honest answer is that messages sent on WhatsApp Business have a cost that Meta charges straight to your own account. It doesn't go through us, we don't resell it, we make nothing on it. That's exactly why we built Wably so that this expense stays predictable even when something unexpected happens.
This article explains exactly what your assistant does to keep it low, and what happens in the worst case.