AI appointment software on WhatsApp
WhatsApp Appointment Software for Beauty Salons: Cut No-Shows Automatically
Wably is an appointment management software on WhatsApp, with built-in artificial intelligence, for beauty salons: it answers for you, gives information on treatments, durations and price lists, books appointments, reschedules them and sends reminders, in your salon's tone of voice, at any time.
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Good morning, I'd like to book a facial and a leg wax. Do you have any openings this week?
Good morning! Of course. A facial and a leg wax together take about an hour and fifteen. Shall I suggest a time?
Yes, afternoons are better.
I have availability Thursday at 3:30 PM or Friday at 5:00 PM. Which do you prefer?
Thursday at 3:30 is perfect.
Confirmed. I'll send you a reminder the day before. See you Thursday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Automate bookings and cut no-shows, right inside WhatsApp
A client who writes wants to know right away whether you do a certain treatment, how long it lasts and how much it costs, and would like a slot soon. But with your hands busy in the treatment room you can't answer, and a message left there often becomes a lost client.
Wably is the appointment software that works like a virtual secretary and replies at any time, quickly and professionally: it frees up your evenings and turns requests into booked treatments directly on your Google Calendar, reducing the gaps in your calendar and lost appointments.
All in one assistant
What Wably does for your beauty salon
Answers about treatments, durations and price lists
Like a secretary, it explains which treatments you offer, how long they last and how much they cost, packages included: the same answers you would give, given by our AI assistant.
Books and manages the calendar
It shows only genuinely available times, confirms the booking and handles reschedules and cancellations right in the conversation.
Automatic anti-no-show reminders
It reminds the client about the appointment with an automatic reminder the day before and, if you want, a second one on the day itself: fewer no-shows and last-minute cancellations.
Keeps contacts in order
At a new client's first booking it saves the contact by itself: you never lose a name and the address book stays clean.
Automatic review requests
After the treatment it automatically sends, by email or on WhatsApp, the review request with the link you choose.
Works on your number, 24/7
It works on the number you already have and in the same WhatsApp Business app: clients write where they always do and Wably answers at any hour.
Quick activation
How our AI software for appointments and reminders works
Set up your salon
In under 10 minutes you import your availability by connecting Google Calendar and Google Contacts, setting up treatments, fees and breaks in an easy, guided way.
Connect WhatsApp
You keep the WhatsApp Business number you already use: clients keep writing where they always have.
Choose the tone
Formal or friendly: the assistant replies in line with your salon's style.
Let Wably work
It answers clients, offers slots, confirms appointments, handles reschedules and sends reminders and reviews, 24/7.
30-day free trial · cancel anytime
Why Wably
Beyond the chatbot: the WhatsApp appointment software with AI for beauty salons
Traditional booking software
It books and invoices, but on WhatsApp it stops at reminders: it doesn't answer when a client asks about treatments, durations or price lists.
Generic chatbots
They chat, but they don't know your calendar and don't understand a beauty salon: no different durations, reviews or real hours.
Wably
Like a real secretary, it answers and books on its own in your Google Calendar, through WhatsApp, thanks to AI (Artificial Intelligence). It cuts no-shows with smart reminders that can ask for a confirmation, boosting your monthly revenue.
Privacy and security
Why you can trust the Wably software
Your clients' records and preferences stay yours: Wably doesn't need them to work. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data stays isolated for each salon and you can disconnect and delete whenever you want.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AIs. We use dedicated, enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
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Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Bookings for other people too (children, parents, family)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
- Long and short treatments, each with its own time You set two different lengths, a long treatment and a short one, with the names you use: the assistant offers the right times for each, and the gap left by a short treatment stays bookable.
- Automatic follow-up Invites anyone you haven't seen in a few weeks to book again.
WhatsApp messages are billed separately by Meta. Check the cost on the pricing page.
FAQ
Frequently Asked Questions
What is Wably and what does it do for a beauty salon?
It's a management software that, with the help of artificial intelligence, answers clients on WhatsApp about treatments, durations, price lists and your salon information. It manages appointments (bookings, packages, reschedules and cancellations) and reminders, 24/7.
Is Wably a chatbot for beauty salons?
Technically yes, but it doesn't work with preset menus. It's an AI assistant that understands the natural language of your clients and acts on your calendar: it books, reschedules, cancels, sends reminders and requests reviews automatically. See the differences between a WhatsApp chatbot for beauty salons and an AI assistant.
Does Wably answer clients or only send reminders?
It answers. Unlike traditional management software that only sends notifications, Wably has a conversation: it explains your treatments, durations and price lists, answers frequently asked questions and, in the same chat, offers slots and confirms the appointment.
Does Wably automatically request reviews from your clients on WhatsApp?
Yes. After the treatment Wably sends the review request on its own, by email or on WhatsApp, with the link you choose and at the time you set. It asks each client only once, so it doesn't bother them.
Can I use the WhatsApp Business number I already use at the salon?
Yes. Wably works on the WhatsApp Business number you already use: no new number, no app for the client to download, no change to your communications or salon materials.
Does it handle different durations and packages of sessions?
Yes. You can set different durations for each treatment, with breaks and minimum notice: Wably offers slots respecting these rules and also handles packages and recurring appointments, like the monthly wax or a course of pressotherapy.
What do I need to use the Wably management software?
You need a Google account with Google Calendar, which Wably uses as the calendar, and Google Contacts, for the client address book. Plus the salon's WhatsApp Business number. Nothing else: no app to install and no technical skills.
How long does it take to set up? Do I need to be technical?
No, you don't need any technical skills. Setup is guided and takes under 10 minutes: you write, in your own words, your treatments, durations, price lists, hours and answers to the most common questions.
Does Wably help reduce no-shows?
Yes. It sends an automatic reminder the day before the appointment, in the way you choose: a simple alert or a confirmation request with the Confirm and Reschedule buttons, so the client frees up the slot in time if they can't come. You can add a second reminder on the day itself, a few hours ahead.
Does Wably process clients' data?
No. Wably does not process sensitive data: it handles only the calendar and service information, in compliance with the GDPR. Data is isolated for each salon and encrypted at rest, on Oracle Cloud infrastructure in Europe (Frankfurt data center).
Does Wably replace the beautician?
No. Wably does not replace the professional and does not advise on treatments. It only handles the admin side: answering service information, booking, managing reschedules, sending reminders and review requests.
The offer
Bring your beauty salon's front desk to WhatsApp
Turn WhatsApp from a source of interruptions into a secretary that answers, books and reminds your clients of their appointments, on your current WhatsApp Business number, day and night.
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