AI appointment and reminder management
Appointment Software and WhatsApp Reminders: Cut No-Shows Automatically
The same WhatsApp number you've always used.
One that answers even when you can't.
No new number, no missed chats: you keep using WhatsApp on your phone exactly as you do today. Wably answers your clients, shares your services, hours and prices, books into your calendar, reschedules appointments and sends the reminders. In your business's tone and in the client's language, day and night.
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Hi, I'd like to book an appointment. Do you have any availability this week?
Good evening! Of course. Which service do you need, so I can offer you the right time?
A first appointment. I'd prefer the afternoon.
Perfect. I have openings Thursday at 4:30 PM or Friday at 5:00 PM. Which works best?
Thursday at 4:30, thanks.
All confirmed. I'll send you a reminder the day before. See you Thursday!
Hi, I’d like some information about your services and prices.
Hi! Of course. The first visit is €60 and follow-up sessions are €45. Can I help you choose the right service?
Do you have any packages?
Yes: a 5-session package for €200 (€40/session) and 10 sessions for €380 (€38/session). I can book your first appointment right away.
Great, let’s book then.
Perfect! Tell me the day you prefer and I’ll suggest the available times.
Good morning, can you remind me of my upcoming appointments?
Of course! You have two: Tuesday the 18th at 5:00 PM and Tuesday the 25th at 5:00 PM. Can I help?
I’d like to move the one on the 18th, something came up.
No problem. I have Wednesday the 19th at 4:00 PM or Thursday the 20th at 6:30 PM free. Which do you prefer?
Thursday the 20th at 6:30 PM, thanks.
Done! Moved to Thursday the 20th at 6:30 PM. I’ll update your reminder. See you soon!
The problem
Free up your time, automate your calendar and cut no-shows with reminders on WhatsApp.
Every message that arrives while you're with a client is a reply put off, which often ends up eating into your personal life too. And every request left unanswered is an appointment you risk losing.
Wably is the appointment software that replies at any time, quickly and professionally. With artificial intelligence it frees up your evenings and turns requests into appointments in your Google Calendar, reducing no-shows and missed appointments.
What it does for you
Much more than a chatbot: a real AI software for WhatsApp appointments
Cuts no-shows and grows your revenue
Reminds clients the day before and, if you want, again a few hours ahead, with one-tap confirmation: fewer no-shows and a fuller calendar. Reminders.
Wins new clients
People writing for the first time want concrete, fast answers and to book an appointment quickly, without wasting time.
The AI assistant that frees up your time
Answers 24/7, even at night and on weekends. No request lost after hours, and no repetitive daily back-and-forth.
Books and manages appointments
Shows only genuinely free slots and confirms appointments, synced with Google Calendar. Appointment management.
Answers about services, hours and prices
Explains what you offer, how long each service takes and what it costs: the same answers you'd give. The AI assistant.
Collects reviews and builds your reputation
After the appointment it automatically sends the review request with the link you choose. Automatic reviews.
The comparison
The best software for appointments, reminders and reviews on WhatsApp
Quick setup
How the Wably AI WhatsApp assistant works
Set up your business
In under 10 minutes you describe services, hours, prices and booking rules. All guided, with no technical jargon.
Connect WhatsApp and your calendar
Keep the WhatsApp Business number you already use: clients keep writing where they always have.
Choose the tone
Professional, friendly or warm: the assistant replies in the style that suits your business.
Eliminate no-shows and save time
AI (Artificial Intelligence) handles everything on WhatsApp around the clock: it answers, books appointments in the calendar and sends targeted reminders that wipe out last-minute no-shows.
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Why trust us
Your data safe, in Europe, and under your control.
- Infrastructure entirely in Europe, on Oracle Cloud (OCI), one of the largest enterprise cloud platforms in the world.
- Conversations are not used to train public AI. We use dedicated enterprise-grade models: your data and your clients' data stay private.
- Data encrypted in the database and compliant with the European GDPR.
- Payments handled by Stripe, one of the world's leading online payment platforms.
- Appointments always follow the real availability of your calendar, with no overlaps.
Plans
Two simple plans, with a 30-day free trial
Starter
€29.90 / month (VAT included)
- Conversational AI assistant on WhatsApp Business
- Works on your current WhatsApp number (Coexistence)
- Books, reschedules and cancels appointments directly in chat
- Google Calendar sync
- Answers clients with information about your business
- Bookings and conversations included, no capped bundles
- You decide which contacts the assistant replies to
- Different locations depending on the day (multi-practice)
- Bookings for other people too (children, parents, family)
- Multilingual assistant
- Daily email summary of what it handled
- Email support
Standard ★
€49.90 €39.90 / month (VAT included)
Everything in the Starter plan, plus:
- It answers everything, it doesn't only book Price list and services, FAQs and practical information. Choose the tone it uses with your clients, formal or friendly.
- Cut no-shows, a fuller calendar Automatic reminders before the appointment, with optional button confirmation. If someone cancels at the last minute you get an email alert, in time to fill the free slot.
- It builds your reputation The review request goes out on its own after the appointment, when the client is most likely to leave one.
Wably plans don't include the cost of messages: WhatsApp charges them directly to your account, they don't go through us. Of those, Meta includes 1,000 service messages a month: below that threshold you only pay for the reminders. Work out your estimate below.
WhatsApp service message cost calculator 2026 rates
Estimate what Meta charges you each month for the WhatsApp service messages tied to your bookings and reminders.
With 4 bookings and 6 reminders per day: about 484 messages per month.
1,000 messages a month included by Meta
Every month Meta includes 1,000 free service messages on your WhatsApp number: the replies the assistant sends while the conversation is open. That is about 250 bookings a month, and below that threshold they cost you nothing.
- Appointment reminders are Utility messages and do not draw on the free allowance.
- Meta bills you directly on the card linked to your Meta account. Wably adds no markup on Meta’s rates.
Indicative estimate. Calculation: 4 messages per booking and 1 message per reminder × 22 working days per month × Meta’s rate of about €0.0028 per message (utility category, United States — rate converted to euro). The first 1,000 service messages each month are included by Meta: you only pay the excess. Reminders are Utility templates and are always billed. The amount is charged directly by Meta to your account. Prices are shown in euro. The last row is a comparison, not a line on your bill: it is the total you would pay every month if the replies were written by Meta’s native AI agent, that is message delivery plus processing, which Meta bills per token (about 4-5 cents per answered message).
FAQ
Frequently asked questions
What is Wably?
It's an AI assistant for WhatsApp that answers clients about services, hours and prices. It manages appointments, reminders and reviews automatically, 24/7.
Do I have to change my phone number?
No. Wably uses your same WhatsApp Business phone number. No new number, no app for the client to download, no change to how you communicate with your contacts.
Does Wably answer clients or only send reminders?
It answers. Unlike traditional scheduling software or chatbots that only send notifications, Wably has a conversation: it explains your services, answers frequent questions and, in the same chat, offers slots, confirms the appointment, and sends the reminders.
Does Wably automatically request reviews from clients on WhatsApp?
Yes. Wably automatically sends a review request on WhatsApp after the appointment, choosing the most appropriate moment and using natural, non-repetitive messages. This helps professionals and businesses get more online reviews without having to request them manually.
Is it easy to set up the appointment software on WhatsApp?
Of course! No technical skills are needed. Setup is guided and takes under 10 minutes: you describe in your own words your services, hours, prices and the answers to the most common questions. For any issue, our support is here to help.
How can I send automatic appointment reminders on WhatsApp?
With software like Wably you can connect your Google Calendar and set up automatic reminders on WhatsApp. The system detects the appointment and sends a personalized message to the client before the visit, drastically reducing missed appointments.
How can I integrate Google Calendar?
The integration is instant. You connect your Google Calendar to Wably in a few steps. Every time you add, move or cancel an appointment in the calendar, the software automatically schedules and updates the related WhatsApp messages and reminders for the client.
How can I reduce no-shows and missed appointments in my business?
The most effective way to wipe out no-shows is sending reminders on WhatsApp. Compared to email or SMS, WhatsApp messages have an open rate above 98%, ensuring the client sees the reminder and confirms or cancels the appointment in time.
Which professions and businesses is it for?
For all professionals and small businesses that work by appointment: beauty salons, hairdressers, medical practices and physiotherapists, psychologists, nutritionists, holistic practitioners, personal trainers, pet services (such as grooming) and tradespeople. If your business takes bookings and appointments, Wably is for you. Find the specific page for your field in the "Who it's for" section.
The offer
Try it free for 30 days, no commitment.
See how much time it saves you, how many appointments it handles on its own, and decide with the numbers in hand.
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